Waiver

1. What the waiver is

Free-roam VR is a physical experience. You walk, turn, duck, and move in real space while wearing a headset that replaces your view of the room. Like any active experience, there are real risks. We explain them up front and ask every player — or the parent/guardian of any minor — to acknowledge them before playing.

You sign the waiver once, on arrival. It takes under two minutes.

2. Who signs

• Every adult participant (18+) signs for themselves.
• For any participant under 18, a parent or legal guardian signs on their behalf.

3. Age policy

Our minimum age to play is 7. See Terms — Age & supervision for full supervision rules and per-game age ratings.

4. Risks you're acknowledging

The waiver asks you to acknowledge common risks of VR and physical movement, including:

• Motion sickness and disorientation
• Collision with walls, objects, or other players despite safety guidance
• Slips, trips, and falls
• Eye strain
• Aggravation of any pre-existing health condition

Our safety systems and staff supervision significantly reduce these risks but do not eliminate them.

5. Health conditions to disclose

Please tell us before playing if you:

• Have a history of epilepsy, seizures, or photosensitivity
• Are pregnant
• Have had recent surgery or concussion
• Have a heart condition
• Are severely prone to motion sickness
• Have any condition affecting balance, vision, or coordination

Disclosing doesn't automatically mean you can't play; our staff may modify the session (shorter duration, lower-intensity game, or seated option where available).

6. Rules you're agreeing to follow

• Listen to staff instructions at all times
• No alcohol, cannabis, or impairment before or during play
• Stay inside the marked play zone
• Report any equipment issue or physical problem immediately
• Respect other guests

7. What we can do

• Refuse service if you're intoxicated, disruptive, or refuse safety rules (no refund)
• End a session early if safety is at risk
• Charge replacement cost for equipment damaged through misuse

8. Media consent

You may be photographed or filmed incidentally in common areas for marketing. If you'd rather not appear, tell a staff member on arrival and we'll accommodate. See our Privacy Policy for more on how we handle media.

9. Release & limitation of liability

The signed waiver includes a release of claims, waiver of liability, and indemnification clause — standard for active-recreation venues. The legal operative text is in the document you sign on arrival; this page is a plain-English summary of what it covers.

10. How signing works

You'll sign on a digital tablet at check-in when you arrive. The signed waiver is retained on file.

11. Questions?

Email hello@etobicokevrarena.ca or ask on arrival before signing.